Shipping time is RIDICULOUS!

Just wondering if this is typical....

I pay almost $7 for shipping and have to wait at least 2 weeks for my order? I am a huge online shopper and I NEVER have to wait 2 weeks for anything. This has got to be the most ridiculous thing I have ever seen as far as shipping goes. Other sites if I pay $7 it is usually for priority mail and I get my stuff within a week or so.

Is it just me or is this total B.S.?

They are lucky they have such great coupons and great products or they would lose business just from the damn shipping times.

ELF, lower your shipping costs and quit using FedEx Smartpost! Same package shipped directly with USPS would take less than half the time....

	[ 136 Comments ] [ Created 2 years ago ]

Comment by: Megan Aundrea Aka GlimourCliche

It IS TOTAL BS!

It Took 3 days to just process my order!

Their Customer Service sucks! I Have Sent Quite A few Messages over the past week and a half....and they havent even been answered!

Sooooo rediculous!

[ Commented 2 years ago ]

Comment by: Tracy

Glad to know I'm not the only one! LOL It's like, come on, for a company with such great products you would think they would care more about their customers and timely delivery of their orders.

I guess they take for granted the fact that people will order anyways and just deal with being treated badly. It really is crappy...

[ Commented 2 years ago ]


	Comment by: Becca I ordered last week.. i am still waiting my order, but even when their shipping is bad i think i can accept it cause their products are very cheap and most of them goods.. i hope my order arrived this week.. Good luck girls :)

[ Commented 2 years ago ]

Comment by: Christina

I ordered 7/5 and its still shipping. I try not to look at the negative so much because this 60% off sale probably slammed ELF's packing and shipping crew with orders, so I believe they are doing the best that they can to send us our pretty things. :) Also, maybe fedex is having it rough too. I have bought from this company for over 2 years and have had very little issues with them.

All and all, I hope your things get here soon. :)

[ Commented 2 years ago ]

Comment by: Jennie

I had to wait nearly 3 weeks for them to ship it!!!

I placed my order early at 7am on 6/27/2010. ELF 'shipped' the order on 7/9/2010.

Ridiculous! Called customer service & left 2 voicemails and i did not receive 1 call back..

They have horrible customer service!

[ Commented 2 years ago ]


	Comment by: Becca I ordered the same day that cristina did.. but without that cupon :)..BTW this is my very first time that i'm going to try ELF cosmetics so im trying to not be negative about the shiping..i hope that i like the products.. :) Well girls hope that you receive your orders really soon

[ Commented 2 years ago ]


	Comment by: Tracy I have been ordering for about a year myself. The only thing that keeps me coming back is the fact that my elf choices at my local Target are limited, so in order to get certain things I have to order online. I LOVE LOVE LOVE the products and will probably continue to order even with the shipping issues. BUT, every time I have ordered except for one time I have had to wait at least 2 weeks. I figured if we all talked about it maybe elf would do something about it... thanks for your opinions ladies, I hope you all get your stuff soon too....

[ Commented 2 years ago ]

Comment by: Christina

I hope you get your things soon Becca. ELF carries a lot of good products. Jennie, I am sorry to hear about how long you have been waiting. And waiting. I bet they have to be super busy. I hope you get your things soon too.

I'm not sure what to think at the moment, but another order cleared for myself (I can't have enough, I guess. lol) and sadly enough, I order the following day from my previous order, on 7/6 and it just now is being sent through the network for shipping. :o I have high hopes in ELF and fedex, and truly, once my things are here, I'll be a happy clam. :)

[ Commented 2 years ago ]

Comment by: Min

it took forever just for processing (6 days) and today I find out from the Fed ex site that the package has not even moved from the original place yet... And best of all, the date of arrival was pushed back another day! This is insane! $7 for shipping and still no progress? That sucks!

Yes, Elf's products are amazing, and this is my 3rd order from Elf (in 4 months), but if shipping doesn't improve, I think I'm gonna have to maybe wait and order once a year... Its sad, but this waiting is insane! (11 days and counting)

[ Commented 2 years ago ]


	Comment by: Christina Here is a question for you ladies. Have you ever recieved your ELF package before it was due to be dropped. Example, my package was due on 7/17 but I got it today, 7/14.

[ Commented 2 years ago ]